Toxnot is now 3E Exchange

Learn More

Privacy Policy

Last modified: 18 February 2018

There are many different ways that you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a 3E Exchange (formerly Toxnot) Account, we can make those services even better – to show you more relevant search results, create better product design tools and to make sharing chemicals data easier and more secure. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What happens with content you place in 3E Exchange (formerly Toxnot)
  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

Your Content in our Services

3E Exchange (formerly Toxnot) understands that Users may disclose business, technical or financial information relating to the User’s business (hereinafter referred to as “Proprietary Information” of the User). Proprietary Information of 3E Exchange (formerly Toxnot PBC) includes non-public information regarding features, functionality and performance of the Service. Proprietary Information of Users includes non-public data provided by Users to 3E Exchange (formerly Toxnot PBC) to enable the provision of the Services (“Users Data”). 3E Exchange (formerly Toxnot) agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of the Services or as otherwise permitted herein) or divulge to any third person any such Proprietary Information. The User agrees that the foregoing shall not apply with respect to any information that 3E Exchange (formerly Toxnot) can document (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from the User, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the User or (e) is required to be disclosed by law.

Users shall own all right, title and interest in and to the Users Data, as well as any data derived exclusively from the Users Data and provided to Users as part of the Services. 3E Exchange (formerly Toxnot PBC) shall own and retain all right, title and interest in and to (a) the Services and Software, all improvements, enhancements or modifications thereto, (b) any software, applications, inventions or other technology developed in connection with Implementation Services or support, and (c) all intellectual property rights related to any of the foregoing.

Users shall be solely responsible for any disclosures of Proprietary Information through 3E Exchange (formerly Toxnot PBC) Services, including but not limited to, responses to supplier surveys from other parties using the 3E Exchange (formerly Toxnot PBC) Services and granting account access to additional users.

Notwithstanding anything to the contrary, 3E Exchange (formerly Toxnot) shall have the right collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Users Data and data derived therefrom), and 3E Exchange (formerly Toxnot PBC) will be free (during and after the term hereof) to use such information and data to (i) improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other 3E Exchange (formerly Toxnot PBC) offerings, and (ii) aggregate with other data for the purposes of generating and disclosing de-identified statistics. No rights or licenses are granted except as expressly set forth herein.

Information that we collect

We collect information to provide better services to all of our users.

We collect information in the following ways:

Use of Intercom Services: We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom analyzes your use of our website and/or product and tracks our relationship so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit Intercom’s services are governed by Intercom’s terms of use which can be found at If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Third-Party Payment Services: We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at

Information we collect when you are signed in to 3E Exchange (formerly Toxnot), in addition to information we obtain about you from partners, may be associated with your 3E Exchange (formerly Toxnot) Account. When information is associated with your 3E Exchange (formerly Toxnot) Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your 3E Exchange (formerly Toxnot) Account, visit the Transparency section of this policy.

How we use information that we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones and to protect 3E Exchange (formerly Toxnot) and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

3E Exchange (formerly Toxnot) processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.


People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

  • Review and update your 3E Exchange (formerly Toxnot) profile.
  • Review your searches and funding pledges associated with your account.
  • Review your products, materials and suppliers.
  • Control who you share information with through your 3E Exchange (formerly Toxnot) Account.

You may also set your browser to block all cookies, including cookies associated with our services or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information that you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including 3E Exchange (formerly Toxnot). Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information that we share

With your consent

We do not share personal information with companies, organizations and individuals outside of 3E Exchange (formerly Toxnot) unless one of the following circumstances applies:

  • We will share personal information with companies, organisations or individuals outside 3E Exchange (formerly Toxnot) when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing

  • We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

  • We will share personal information with companies, organisations or individuals outside 3E Exchange (formerly Toxnot) if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of 3E Exchange (formerly Toxnot), our users or the public, as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If 3E Exchange (formerly Toxnot) is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect 3E Exchange (formerly Toxnot) and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:

  • We encrypt many of our services using SSL.
  • We encrypt most content entered into 3E Exchange (formerly Toxnot) both in transit and at rest.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
  • We restrict access to personal information to 3E Exchange (formerly Toxnot) employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.

Connected Google Accounts

When a Google account is connected, the data we access and use is only used so the surveys you send are from your email. We store the associated email address with the account, and do not share that email address or any Google user data outside of 3E Exchange (formerly Toxnot). You can disconnect your account at any time, at which point we will stop storing the associated email address.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by 3E Exchange (formerly Toxnot PBC) and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include 3E Exchange (formerly Toxnot) services or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services and that may use cookies, pixel tags and other technologies to serve and offer relevant ads.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.